Great idea but we would like to see an area for repair reliability.

Often, customers drive a vehicle away from a repair, but the repair does not last ie: a transmission for the warranty time. Or some generic parts were used and they are incompatable with the upgrades installed. Should be a follow-up form to document the durability of any repairs done, if in fact they should be reliable for a month or in other cases for 5 years, like a transmission.  
Irma and Harry